Privacy Policy

Privacy Policy

Last updated: January 2026

Freedom Maids values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal and technical information, including:

• Name

• Email address

• Phone number

• Service address or general location

• Information you submit through contact or quote forms

• IP address

• Browser type, device information, and pages visited on our website

How We Collect Information

Information is collected when you:

• Submit a form on our website

• Contact us by phone or email

• Visit our website, which uses cookies and tracking tools

How We Use Your Information

We use your information to:

• Respond to inquiries and provide service quotes

• Schedule and perform cleaning services

• Communicate with you about your request

• Improve our website and services

• Measure marketing and advertising performance

• Run advertising campaigns through third party platforms

Cookies and Tracking Technologies

Freedom Maids uses cookies and similar tracking technologies to improve website functionality and understand visitor behavior.

We use tools such as:

• Google Analytics

• Google Ads tracking and conversion tools

• Other advertising or remarketing technologies

These tools may collect information such as IP address, browser type, device type, and interactions with our website.

You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Advertising

We use third party advertising platforms, including Google and Meta, to display ads. These platforms may use cookies or similar technologies to show ads based on your visit to our website or other websites.

You can manage or opt out of personalized advertising by visiting:
https://adssettings.google.com

Sharing of Information

Freedom Maids does not sell your personal information.

We may share information with trusted third parties only when necessary, including:

• Website analytics and advertising providers

• Service providers who help operate our business

• Legal authorities when required by law

All third parties are expected to handle information responsibly and securely.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Opt out of marketing communications

California residents may have additional rights under the California Consumer Privacy Act.

To exercise any privacy rights, please contact us using the information below.

Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Third Party Links

Our website may contain links to third party websites. Freedom Maids is not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Freedom Maids
Email: info@freedommaids.com
United States

Terms of Service

Last updated: January 2026

Welcome to Freedom Maids. By accessing or using our website, requesting a quote, or booking services, you agree to the following Terms of Service. Please read them carefully.

Services

Freedom Maids provides residential and commercial cleaning services, including standard cleaning, deep cleaning, hoarding cleanup, move-in or move-out cleaning, and related services.

All services are subject to availability and may vary based on location, property condition, and scope of work.

Quotes and Estimates

Quotes provided through our website, phone, or email are estimates only. Final pricing may change based on:

• Actual condition of the space

• Amount of clutter or buildup

• Health or safety risks

• Additional time, labor, or supplies required

Any pricing changes will be discussed before work continues whenever possible.

Scheduling and Access

By scheduling a service, you agree to:

• Provide accurate contact and address information

• Ensure safe and reasonable access to the property

• Secure pets during service unless otherwise agreed

If our team is unable to access the property at the scheduled time, fees may apply.

Cancellations and Rescheduling

Cancellations or rescheduling requests must be made with reasonable notice.

Late cancellations or same-day cancellations may be subject to a cancellation fee.

Payment

Payment is due as agreed at the time of booking or service completion.

Accepted payment methods will be communicated during scheduling. Failure to submit payment may result in service refusal or future booking restrictions.

Health and Safety

For the safety of our team:

• We reserve the right to refuse or stop service if conditions are unsafe

• This includes biohazards, structural instability, aggressive animals, or undisclosed hazards

Additional fees may apply for hazardous or extreme conditions.

Limitations of Liability

While we take care to perform services professionally:

• Freedom Maids is not responsible for pre-existing damage

• We are not liable for wear and tear due to age or material condition

• We are not responsible for items not properly secured

Any concerns must be reported within a reasonable time after service completion.

Website Use

By using this website, you agree not to:

• Attempt to interfere with site functionality

• Use the site for unlawful purposes

• Submit false or misleading information

We may restrict access if misuse occurs.

Intellectual Property

All content on this website, including text, images, and branding, belongs to Freedom Maids and may not be copied or used without permission.

Third Party Links

Our website may include links to third party sites. We are not responsible for their content or practices.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Changes to These Terms

Freedom Maids may update these Terms of Service at any time. Updates will be posted on this page with a revised date.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Freedom Maids
Email: info@freedommaids.com
United States